1. Agreement
By installing, accessing, purchasing, or using CRM Solution BD Mail Exporter, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.
2. The service
CRM Solution BD Mail Exporter provides user-authorized Gmail search, metadata display, filtering, export, analytics, saved-search, licensing, subscription, and related features. Feature availability may vary by plan, browser version, Google API availability, and account configuration.
3. Eligibility and accounts
- You must be legally able to enter into these terms.
- You must have authority to access every Google account and mailbox you connect.
- You are responsible for activity performed through your device, account, license, and subscription.
- You must provide accurate information and keep your account and device secure.
4. Google authorization
Google permissions are requested through Google's OAuth process. You control whether to grant or revoke access. The service is not sponsored, endorsed, or operated by Google. Gmail and Google Sheets are trademarks of Google LLC.
5. Acceptable use
You may not use the service to:
- Access, export, monitor, or disclose data without proper authorization.
- Violate privacy, communications, employment, intellectual-property, export-control, or other laws.
- Sell, rent, sublicense, share, or circumvent licenses or device limits.
- Reverse engineer, disrupt, overload, probe, or bypass security or access controls except where law expressly permits.
- Use the service for spam, phishing, credential theft, malware, surveillance, or abusive bulk collection.
- Misrepresent the service, its operator, or your authority to use connected data.
6. Your data and responsibility
You retain responsibility for the Gmail data and export files you access or create. You must obtain required permissions and protect exported files appropriately. You decide what to search, select, export, share, and retain. Our handling of personal and Google user data is described in the Privacy Policy.
7. Free, trial, and paid plans
- Free-plan limitations may include export caps and reduced feature availability.
- Trials may expire automatically and may be limited by account, device, or payment history.
- Paid plans renew at the interval and price shown during Stripe Checkout unless canceled.
- Taxes, currency conversion, and payment-provider charges may apply.
- Feature limits and prices may change prospectively with reasonable notice where required.
8. Cancellation and refunds
You may cancel a recurring subscription through the available customer billing portal. Unless applicable law or a separately published refund policy requires otherwise, fees already charged are non-refundable, and access continues through the end of the paid billing period. Chargebacks or failed payments may suspend Pro access.
9. Licenses
Subject to these terms and payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable right to use the extension for its intended purpose. License keys, activations, and premium access may be limited to the number of devices purchased.
10. Third-party services
The service depends on third parties such as Google, Chrome, Stripe, hosting providers, and internet services. Their terms and availability apply independently. We are not responsible for third-party outages, account restrictions, policy changes, or service discontinuation.
11. Intellectual property
The extension, backend, branding, documentation, and related materials are owned by CRM Solution BD or its licensors. These terms do not transfer ownership to you.
12. Feedback
If you submit suggestions, you allow us to use them without restriction or compensation, provided we do not publicly identify you without permission.
13. Suspension and termination
We may suspend or terminate access for nonpayment, abuse, security risk, legal requirements, policy violations, or material breach. You may stop using the service at any time and request eligible account deletion.
14. Disclaimers
To the maximum extent permitted by law, the service is provided “as is” and “as available.” We do not warrant uninterrupted operation, error-free exports, permanent third-party API availability, or suitability for a particular legal, compliance, archival, or business purpose.
15. Limitation of liability
To the maximum extent permitted by law, CRM Solution BD will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of data, profits, goodwill, or business opportunity. Any aggregate liability will not exceed the greater of the amount you paid for the service during the previous twelve months or the minimum amount required by applicable law.
16. Indemnity
To the extent permitted by law, you agree to defend and indemnify CRM Solution BD from third-party claims arising from your unlawful use, unauthorized data access, exported data handling, or breach of these terms.
17. Governing law and disputes
These terms are governed by Dhaka,Bangladesh, without regard to conflict-of-law principles, except where mandatory consumer law provides otherwise. Before filing a formal claim, please contact us and attempt to resolve the dispute informally.
18. Changes
We may update these terms. Material changes will be communicated through the website, extension, account, or email where appropriate. Continued use after the effective date means you accept the updated terms.
19. Contact
Questions about these terms may be sent to support@crmsolutionbd.com.